Privacy Policy

Introduction and contact information
1.1 The company Tremendly AB owns and administers lofsdalenhome.se. Below we describe how we at Tremendly AB process your personal data when you as a customer/visitor use our website. Your privacy is important to us and we therefore encourage you to read this text carefully to know more about our treatment.

1.2 Tremendly AB (organization number 556880-6375) is the personal data controller and is thus responsible for the personal data processing carried out on its behalf. If you have any questions about this treatment, please contact us via the following contact details: hejsan@tremendly.se.

What personal data do we process about you?
2.1 When you visit our website, we process data about your activity on our website (eg which pages you visit and which features you use) and your IP address; we collect this information via cookies. Our website also contains tools that enable advertising on other websites/services. One such example is a so-called Facebook Pixel. This allows us to show marketing on Facebook to the people who have visited our website (this is done by matching the IP addresses). In our Information about cookies that you find on our website, we tell you more about the cookies and similar technologies that are on our website.

2.2 We also process information about you that you have provided to us in connection with contact with our information email hejsan@tremendly.se. It can i.a. concerns any comments or complaints you may have.

2.3 We may also collect information from public registers/databases, for example address, for the purpose of making targeted mailings (eg making advertising mailings to you and other people who live nearby).

For what purposes do we process your personal data?
3.1 We use the data described above for the following purposes:

To obtain statistics about your use of our website in order to improve and develop the website and functions on the website and to develop new functions and services (as a rule, this is done through the use of anonymous data);
To send marketing via e-mail, SMS or display marketing in social media, such as Facebook, Instagram, programmatic advertising and search engines;
To collect information about what you think of our company by providing questionnaires on our website where you can provide your views on the company or by conducting market surveys (note that participation in these is voluntary);
To answer the emails that come to our information email; and
To fulfill our legal obligations and defend our company against possible claims.
To provide information to third parties necessary for service performance.

When do we delete your personal data?
4.1 In general, we retain your personal data for as long as is necessary to fulfill the purposes stated above. The data is then deleted in accordance with our thinning routine.

4.2 Regarding the information email, incoming emails are deleted on an ongoing basis. However, we always save emails until a case is investigated or if there is another purpose that causes the email to need to be saved.

On what legal basis do we process your personal data?
5.1 The majority of our processing takes place with the support of a so-called balancing of interests, which means that we have a legitimate interest in processing the data. So is e.g. the case when analyzing statistics about how you use our website and its functions.

5.2 Certain processing, e.g. marketing that takes place via Facebook, you have given your consent to (e.g. when you consented to our use of cookies). However, note that you can make ad settings on your Facebook page.

To whom do we disclose your personal data?
6.1 External companies that offer services to us (such as IT services) may have access to your personal data in connection with their provision of services to us. These companies may only process the data in accordance with our instructions and through agreements we ensure a high level of protection for your personal data. If we transfer your data to countries outside the EU/EEA, we ensure that there is a legal basis for the transfer and that appropriate security measures have been taken, e.g. by including the European Commission's standard contractual clauses for data transfer (which are available on the European Commission's website) in the agreements we enter into with parties who gain access to personal data.

6.2 We may also disclose information to authorities if we are obliged to do so according to law or authority decision or to other companies if they have an interest in or the right to access the information.

Your rights in connection with our personal data processing
7.1 According to law, you have the following rights in connection with us processing your personal data:

Right to receive information about, and a copy of, the data being processed.
Right to have data corrected and/or deleted.
Right to request that we limit our processing (e.g. not sending marketing).
Right to request that we transfer your personal data to another company.
Right to object to our processing of your personal data.
Right to withdraw your consent (however, this does not affect the legality of the processing carried out on the basis of your consent before this was withdrawn).
The right to object to a supervisory authority if you believe that our processing does not take place in accordance with the law.
7.2 Some of the rights above only apply in certain situations. If you would like to exercise any of these rights, please contact us via the contact details above.

Updates to this policy
8.1 We may change or update this privacy policy from time to time. Any changes to this privacy policy will become effective when the changed privacy policy is posted on our website. In the case of changes that we consider to be significant and require your consent, we will inform you of this and, where appropriate, ask for your consent.